Will changing email/username cause any problems with existing scheduled meetings?

Forum|Forum|1 year ago
April 3, 2024
4 replies
6 views

I'm looking to update a member of staff's email address/login ID on their zoom account however they already have several meetings scheduled and a few more accepted as attendees. If they update their account email and login ID, will this cause any problems with their existing meeting schedule? What I'm trying to avoid is a scenario where their existing meetings are wiped out or if they go to start a meeting and it's no longer on their account.

Thanks!

Account Access

Best answer by hrp

I contacted support and got an answer. Sharing the dialogue below. Hope this helps others!

-- Me: I want to change the email address of an existing zoom account with scheduled meetings to another email address, but I want to ensure those scheduled meetings won't be canceled/affected when I change the user's email. Will changing email/username cause any problems with existing scheduled meetings?

-- Agent: No it won't cause any problem.

-- Me: Ok, great. So I can change the email on her account and still retain the same meeting ID and host key for existing scheduled meetings?

--Agent: Yes that is correct.

H

hrp

Newcomer

I have this exact question! Have you received an answer from Zoom or anyone?

R

rhietpasAuthor

Newcomer

I have not!

H

hrpAnswer

Newcomer

I contacted support and got an answer. Sharing the dialogue below. Hope this helps others!

-- Me: I want to change the email address of an existing zoom account with scheduled meetings to another email address, but I want to ensure those scheduled meetings won't be canceled/affected when I change the user's email. Will changing email/username cause any problems with existing scheduled meetings?

-- Agent: No it won't cause any problem.

-- Me: Ok, great. So I can change the email on her account and still retain the same meeting ID and host key for existing scheduled meetings?

--Agent: Yes that is correct.