Newcomer

Solved

Update Payment Information

For some reason, there isn't an "edit" option beside payment type and I am unable to update my payment info. Any solutions?

Thanks!

Employee

Hello,

We thank you for your patience with your situation and for your interest in Zoom products to serve your nonprofit.

Please submit a support ticket, so we can help you with your request to access Zoom.

Community Champion | Employee

Thank you for reaching out to Zoom Community!

I recommend that you submit a request to Zoom Billing for assistance. They will need to access your account to determine the issue.

Translate

Newcomer

Ok please wait I will send you

Translate

Newcomer

I updated my payment method, and it shows the new date on my account, but every time I log in, I get asked to update again. What's wrong?

Translate

Community Champion | Employee

@PeterDLutz Have you checked into TechSoup for Nonprofits? https://www.techsoup.org/zoom

Translate

Employee

Hello,

We thank you for your patience with your situation and for your interest in Zoom products to serve your nonprofit.

Please submit a support ticket, so we can help you with your request to access Zoom.

Translate

Newcomer

ok

Translate

Sign up