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Newcomer
November 22, 2022
Question

Payment use Wells Fargo Bank

Hi. In my invoice for zoom account, there is an option to transfer to Wells Fargo Bank. But in the invoice no address that bank. Which address that I can use? Thank you

2 replies

Ray_Harwood
Community Super Champion | Customer
Community Super Champion | Customer
November 22, 2022

Hi, @tianasution15. Thank you for visiting the Zoom Community to seek support. Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to our Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

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S_K
Community Champion | Employee
Community Champion | Employee
November 22, 2022

Hi tianasution15,

 

Thanks for reaching out to Zoom Community! The lack of Zoom's bank information for ACH & wire payments will happen if you have a paid account that has Due Upon Receipt terms with auto pay. ACH payment is available for accounts with Net 30 terms, which requires a monthly spend of $250 and above. If you feel you qualify for Net 30 terms, I recommend that you Contact Zoom Sales to discuss your options.

 

If my reply helped, please click the Accept as Solution button so others in the Community may benefit as well! 

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