Solved
Merge Pro Accounts
Me and my partner each pay for a Zoom One Pro account with one user. We would like to merge those two accounts so that we can manage both users from within a single account. How can I do that?
Ray_HarwoodAnswer
Community Super Champion | Customer
January 13, 2024
Welcome to the Zoom Community, @JeroenSangers.
You need to decide which of you will own the account. That person then invites the other user to join the account. See this Zoom Support article for details:
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063202
If you then want the newly-joined user to have additional privileges, you can designate them as an Admin in Admin -> User Management -> Roles.
If you have an administrative staff person that you want to perform Admin functions, it’s possible to create a Basic account for your admin, and assign them to the Admin role. There are some things you might like to allow an admin staff to do which would require a Pro account, like Scheduling Privilege.