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Newcomer
November 16, 2022
Question

Merge accounts

  • November 16, 2022
  • 2 replies
  • 38 views

Hello,

I am looking to merge accounts from 2 different email addresses. Can anyone help?

    2 replies

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    November 17, 2022

    Hey, @thull,

     

    My first thought Is “This can’t be done.”  Can you explain what you’re trying to accomplish?

     

    There are ways to maneuver ownership of existing meetings between user accounts, if that’s what you’re after. But “take all the things from Joe Smith’s account and add them to John Jones account” isn’t something you can do yourself.

     

    You may be able to ask Zoom Staff to do this for you with a Support Ticket if you have paid/licensed accounts. Most of use in the Zoom Community are volunteers, Zoom customers like you, and wet don’t have access to it account to look at it, much less make changes. 

    Newcomer
    April 11, 2023

    hi... wondering if you ever got an answer on this?  thanks! 

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    April 11, 2023

    Welcome to the Zoom Community, @selgin.

     

     I never heard back from the original poster of the question about what the actual intent was. Can you describe what it is you’re hoping to do?

    Newcomer
    July 31, 2023

    So I have a scenario where my Zoom account accidentally got deleted by my IT department and they had to create a new one for me. I've lost all my chat history and groups I was part of. Any way of recovering the history and merging those two accounts?