HELP!! unable to assign license error You have exceeded the limit of license assignment for your.... | Community
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bravosnk
Newcomer
April 4, 2023
Solved

HELP!! unable to assign license error You have exceeded the limit of license assignment for your....

  • April 4, 2023
  • 31 replies
  • 1 view

okay, maybe i start on the wrong location, let try a new fresh discussion

 

i dont understand why, i cannot assign my license, 

i can unassign, but after that i cannot assign again, 

is there something wrong?

my license is still more then 10, but i cannot assign to mw account, 

now, i cannot assign the license, and all my account turn to basic, 

and zoom want me to buy more lisence for me to can assign? 

im still missing the point here,

on top of the user account i got this notification

 soo im thinking is there a problem with my account, 

i sign up new fresh account, 

buy 1 lisence pro

and add other account, 

ok, now in my admin have to account, 

i try to assign and unassign, 

after 5 times  i cannot assign again, 

 

as you can see this is what it say,

 

so how do i assign new account? i have to buy more and more and more again? 

and after this, how can i assign? 

this is a scam, 

    Best answer by Natalie7

    Guys, I think nothing will be solved. Most of the users (me as well) received the same standard reply from tech support: 

     

    Note: Sharing meeting licenses among multiple users is a violation of Zoom’s Terms of service. Per section 1.2 Prohibition on Sharing:
     

    You may not share an account, Host rights, or any other user rights with any other individual, unless otherwise expressly pre-approved by Zoom in writing. You may not share any login credentials or passwords regarding the foregoing with any other individual. You acknowledge that sharing of any such rights is strictly prohibited. Your right to use or access the Services and Software is personal to you and not assignable or transferable. You may not assign or transfer any account, Host rights, or any other user rights with any other individual, except upon (i) an individual termination of employment or relationship with their employer, as applicable, or (ii) Zoom’s prior express written approval.

     

    This Terms of Service agreement, (which most of us agreed to without reading during the recent update), is effective from March the 31st, approximately when the problems started. So, it's just a company policy, it's not a bug. I don't like this way to treat the customers, making significant changes in functionality without proper warning, so I decided to cancel my subscriptions.

    31 replies

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    A
    Newcomer
    Ayurb
    Newcomer
    September 30, 2023

    It's so disappointing. They didn't warn me about this in advance, I was just testing and trying to change it, and it says I've reached my limit, and finally, I can't link the license to my admin account. I have never used a license before this since I purchased. At least the admin account should have kept the license and made it non-transferable. This is without warning me when I bought it, and when other users were assigning and testing it, they took my money and the license I bought by force. This is pure robbery. I urge you to stop using Zoom. It was my favorite program. But now, it's not. chasing for the money, not their user convenience. 

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