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Newcomer
August 29, 2024
Question

Change Email Domain

  • August 29, 2024
  • 1 reply
  • 1 view

Good day

 

Is there any experience when your company needs to change the name and domain email name?

what steps do I need to take in Zoom after my company changes the domain email and what impact or problems arise?

I watched on YouTube you can add the domain in "Account Management > Account Profile > add Domain".

But in my Zoom account (Admin Account), that link doesn't have (add Domain). My page as image attach

 

    1 reply

    bstrelko
    Community Champion | Customer
    Community Champion | Customer
    August 29, 2024

    Can you confirm that you meet the requirements published HERE for associated domains?

    Prerequisites for associated domains

    • Business, Enterprise, or Education account
    • Account owner or admin privileges
    • A custom domain owned by your organization
      Note: Some domains, such as @gmail.com and @outlook.com, cannot be used.