Alternative Host

Hi All,

We use a team Zoom account for our company, for almost every meeting I schedule, I assign someone as the alternative host. However in the past month, no one from our company is able to start a meeting on behalf of the original host.

Here is what we have done:

• Removed the waiting room so anyone can join and start the meeting
• Enabled alternative hosts for each meeting
• Ensured everyone has the licensed or correct account accessibility to be alternative host

Is there something we are missing/forgetting? Twice this week I was late to 2 calls because other calls ran over and it did not allow my alternative host to start the meeting.

TIA Community!