"Account Information" on my invoice is wrong | Community
Skip to main content
P
Newcomer
phinaborgeson
Newcomer
September 5, 2023
Question

"Account Information" on my invoice is wrong

  • September 5, 2023
  • 2 replies
  • 0 views

The "account information" listed is wrong.

For some reason programs sometimes pick this up from old saved information.

It now reads "Trinity Episcopal Church Sonoma"

It should read "Deacon Phina Borgeson"

 

I have no idea how to change this.

 

2 replies

S_K
Community Champion | Employee
S_K
Community Champion | Employee
September 13, 2023

Hi @phinaborgeson 

 

You can update the name on your account profile. See Managing the Account Profile . Note that this will only be seen on future invoices. Zoom is unable to change information on invoices that have already been generated.

 

Z
Newcomer
zoomhk
Newcomer
June 4, 2024
I have the same problem, because ZOOM doesn't teach us how to change account information before paying. Actually when I paid and received the invoice, Oopus,  the account information was wrong. Oh no, Who can help me!
Terms & ConditionsAccessibility statement
Copyright © Zoom Communications, Inc. All rights reserved.