Meeting summary in the wrong language | Community
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Newcomer
December 14, 2023
Question

Meeting summary in the wrong language

  • December 14, 2023
  • 12 replies
  • 12 views

Just got off a meeting and received the AI summary... in Japanese when we were all speaking English. I have no idea how to change it to English or why it was in Japanese in the first place. How to ensure the summary stays in English?

(all participants are in Japan, but ironically it's an English conversation club)

12 replies

Community Champion | Employee
April 28, 2025

@HOBEE Is the summary as such correct and making sense?

Newcomer
July 28, 2025

We experienced the same issue, when my boss spoke in English, the recordings came through in Korean. I have noticed the Zoom summary has been becoming more problematic recently, especially in terms of accuracy, such as in an incident where two of our users spoke full Chinese. The overall summary generated was almost entirely incorrect, including people's names. 

I hope Zoom team can come with permanent fix to improving their summary accuracy. 

Newcomer
July 28, 2025

I gave up on this. I started using loom AI.

Loom AI can summarise very accurate, record the meeting and can also link to Confluence and create a page, importantly, it set permissions on the recorded video and confluence page to the people who joined the meeting only which is really good.

So just stop using Zoom AI, use Loom AI instead.

Newcomer
July 28, 2025

What we are doing is, instead of using Zoom AI Summary, we take the Zoom meeting transcript and summarise it using internal GPTs, which are much more accurate than the existing Zoom AI Summary. We have done some testing, and it works well for us.