Zoom Video File cloud link not working on my customers Android phones. What to do? | Community
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A
Newcomer
Agguy12
Newcomer
February 5, 2023
Question

Zoom Video File cloud link not working on my customers Android phones. What to do?

  • February 5, 2023
  • 2 replies
  • 2 views
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    2 replies

    J
    Newcomer
    Jameswalter
    Newcomer
    February 6, 2023

    Click the Recording tab and find the Cloud Recording option. Verify that the setting is enabled. The toggle should appear like this . If the setting is disabled then click the toggle then click Enable.

     

    Regards,
    John

    A
    Newcomer
    Agguy12Author
    Newcomer
    February 6, 2023

    It is. This inability to play the cloud link is only happening with android phones.

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