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S
Newcomer
Susan_Who
Newcomer
September 17, 2021
Question

Zoom error 505

  • September 17, 2021
  • 1 reply
  • 24 views

Hello!

I've been getting the error code 505 when trying to login using zoomgov.com. I'm not sure what that error code means and how to fix it. Any advice would be greatly appreciated!

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    September 24, 2021

    Hey @Susan_Who 👋 Could you try the following and let me know if this helps resolve your error?

     

    1. Log out from Zoom account

    2. Clear cache browser
    3. Uninstall and reinstall the Zoom App client https://zoom.us/download
    4. Restart computer or device
    5. Log back into Zoom account

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