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Hailey623
Newcomer
October 22, 2021
Question

Zoom chat error

  • October 22, 2021
  • 1 reply
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Hi, I'm Hailey from Korea. I'm struggling with errors that happen when I use Zoom chat. This is a language-specific error so it will be tricky but I'd like to get some advice from Zoom experts.

The Korean language is made up of vowels and consonants. The more difficult point is the fact that there are also final consonants. In short, mommy in English is "엄마" in Korean. In "엄", ㅁ is the final consonant. But when I type Koreans in Zoom chat, all of the final consonants are separated like "어ㅁ 마". This error occurs in only Zoom chat.

Is there anyone who can save me from the Zoom chat problem? I am looking forward to getting some advice.

    1 reply

    CarlaA
    Community Manager
    CarlaA
    Community Manager
    November 9, 2021

    Hi @Hailey623, Welcome to the Zoom Community!

     

    I just realized you didn't receive a community reply to your post, so I wanted to offer assistance 🙂 . This specific issue was patched in the latest version of the Zoom client (v5.8.3). When you have a moment, update your application to version 5.8.3 per the instructions provided in the following Support Article: https://support.zoom.us/hc/en-us/articles/201362233-Upgrading-Zoom-to-the-latest-version

     

    Once you have done so, please launch your Zoom client, test entering '안녕하세요' in an IM conversation, and note whether or not the vowel/consonant spacing corrects itself appropriately.

     

    Hope this helps!

    Zoom Moderator
    -CA

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