Question
Wrap up spell check in contact centre
- June 11, 2025
- 0 replies
- 0 views
Hi,
One of our users has raised an issue in that when he is completing "wrap up engagement" in contact centre there are no alternative spelling given for spelling mistakes.
He does not have this issue in team chat etc, just the contact centre, any suggestions?
He is using a windows laptop.
The example in the screen shot showing provisioning spelled wrong but with no alternative spelling.