Would like all guests to always go to waiting room

Forum|Forum|3 years ago
April 9, 2022
2 replies
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As far as I can tell I have all my settings set to have guests placed into the waiting room. However, upon entrance they are placed directly into the meeting. I know I can manually enable to waiting room once I am in the meeting by using the security section, however, I would like this just automatically done for all guests. I believe there is a way. Can you help me?

Ray_Harwood

Community Super Champion | Customer

@amykline -- the easiest way is to check the Security icon when you first enter the meeting, and make sure that Enable Waiting Room is checked:

However, be aware that there is also a setting (the location varies for User/Group/Admin) that allows users in the same account/company/organization to bypass the Waiting Room. If enabling the waiting room doesn't work, that might also be the issue. (I can't find the Zoom Support article that addresses this at the moment, but I'll continue to look.)