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C
Newcomer
cedricb
Newcomer
June 15, 2022
Question

Upgrade don't active after I pay

  • June 15, 2022
  • 1 reply
  • 1 view

Hi,

 

I just pay my invoice yesterday with some delay, I was late. But now that I pay it, I really need the upgrade to Pro for tomorrow. 

 

Do you know how long it take to be active ? Any chance to speed up the process Zoom please ? 

 

I really need it tomorrow 🙏 

    1 reply

    M
    Community Champion | Employee
    Mr_Zoomtastic
    Community Champion | Employee
    June 16, 2022

    Hi @cedricb 

     

    Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 Please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



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