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Hey @Delucia, are you the host or participant of the meeting? If the Host, I'd ensure that chat is enabled in-meeting within 'security'

Also, having chat enabled in the Zoom web portal settings > https://zoom.us/profile/setting > enabling 'Chat' and configure any of the other settings related to chat to your desire.

However, if a participant, and you joined a meeting with any of these disabled you'd be missing those features in-meeting. 

I'd also suggest checking to see if your Zoom client needs to be updated as well. Hope this helps! 

Hey @Delucia, was my reply helpful with getting back in-meeting chat? If so, don't forget to mark my reply as the solution!