Unable to delete zoom recording frozen in processing since August 2021 | Community
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lizcunningham
Newcomer
March 29, 2022
Question

Unable to delete zoom recording frozen in processing since August 2021

  • March 29, 2022
  • 1 reply
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A session from August 2021 is still reflecting in the zoom recording library as 'processing'. It doesnt allow the delete function. Please advise how I can resolve.

    1 reply

    IP-Man
    Community Champion | Employee
    IP-Man
    Community Champion | Employee
    March 29, 2022

    @lizcunningham 

     

    I would suggest that you log a problem with Zoom Support at
    https://support.zoom.us/hc/en-us/requests/new so support team can help you on your request as they can do it backend.

     

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