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Newcomer
Caoline
Newcomer
November 14, 2021
Question

Unable to activate Zoom Pro

  • November 14, 2021
  • 1 reply
  • 3 views

I bought zoom pro a couple of days ago. Since then, I have been unable to use it. My original free/basic version is still in place. I have tried anything I can think of to get the upgrade to happen, but nothing seems to work. Please help!

    1 reply

    ChrisO
    Participant
    ChrisO
    Participant
    November 15, 2021

    Here is Zoom's guide to upgrading from free to paid hopefully it helps. https://support.zoom.us/hc/en-us/articles/207597113-Upgrading-to-a-paid-account

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