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Newcomer
Sally1
Newcomer
February 20, 2023
Question

two acounts

  • February 20, 2023
  • 1 reply
  • 1 view

Hi all,

I have a free account, but need to join the pro account of a client. In doing so, Zoom is saying it will wipe all the details of my free account. I'd like to keep both. How do I do that, please?

 

thanks, Sally

    1 reply

    Ohkawa
    Community Champion | Customer
    Ohkawa
    Community Champion | Customer
    February 26, 2023

    Hi, @Sally1 

    You can only get one Zoom account with one email address.
    If you want to have both a Pro account and a Basic account at the same time, you will need to prepare another email address.

    When you join a Pro account, your Zoom account will be placed under the control of the Pro account you join, so it is inevitable that your previous settings will be deleted.

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