translation of the subtitles. | Community
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I
Newcomer
Ivan1990
Newcomer
November 19, 2024
Question

translation of the subtitles.

  • November 19, 2024
  • 1 reply
  • 2 views

I paid for the translation of the subtitles. I am currently at a conference with the Chinese, but I can only see subtitles in the conference without translation! However, in my conference that I created, I can see the translated subtitles!!!!. We urgently need help!!! Thanks

1 reply

S
Community Champion | Employee
stueker
Community Champion | Employee
November 20, 2024

Dear @Ivan1990 ,
the availability of translated captions follows the license (and web settings for enablement etc.) of the host.
So, if the host does not have a license or add-on that includes translated captions, or has not activated them in their web settings, they will not be available to you, I am afraid.

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