Team Chat not jumping to new messages | Community
Skip to main content
Newcomer
August 23, 2024
Question

Team Chat not jumping to new messages

  • August 23, 2024
  • 1 reply
  • 3 views

Hello, 

We recently started using Zoom and was wondering if there was a way to change the settings for the Team Chat/Messaging. Users have reported that the chat does not automatically scroll down to the newest message sent. 

 

Thanks, 

1 reply

CarlaA
Community Manager
Community Manager
August 23, 2024

Hi @Eambrocio1, thank you for posting for the first time and welcome to the Zoom Community!

 

You can change these setting within your Zoom application. 

 

  • Click on your profile picture or initials in the top-right corner, then select Settings from the dropdown menu.
  • In the Settings menu, go to the Chat tab.
  • Scroll down to the Unread Messages section

 

 

Let me know if that helps! 

Newcomer
November 20, 2024

I've set it to "Latest unread" and the problem persists. Please fix.