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March 8, 2026
Question

Team Chat export not available

  • March 8, 2026
  • 1 reply
  • 6 views

Hello,

I would like to export my team chat messages. I found, that one has to log into the web portal, go to “reports” and then “user activity reports”. See https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061552#h_01EH7ZDWV7DTADVGW5Y8SV472A

But I don’t see any button “Chat history” (see image below). Where can I find it?

Best regards
Moritz Oliveira Makowski
 

 

    1 reply

    ExpertswhoJohn
    Community Super Champion | Customer
    Community Super Champion | Customer
    March 9, 2026

    hi ​@Moritz Oliveira Makowski ,

    I do not think users can store team chat, you need to be an admin. Here is the support document.

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060329

    Please like and mark as the solution if this helps

    All the best

     

    John Drinkwater

    Zoom Community Super Champion.

    Zoom Developer Champion

    Community Champions are not paid to provide this support and have no access to customer settings or data. I am not personally an employee of Zoom

    https://www.linkedin.com/in/johndrinkwaterlordzoom/
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