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twight
Newcomer
twight
Newcomer
March 31, 2023
Question

Status Changing Unexpectedly

  • March 31, 2023
  • 6 replies
  • 21 views

With the latest release my status is being set to Out of Office unexpectedly. I keep changing it to Available, but when I leave the computer for a significant amount of time, the status is getting switched back to Out of Office.

 

I can't find a setting for this anywhere.

 

I'm using Zoom v 5.14.0 (13888) on a Windows 10 Laptop and an iPhone.

      6 replies

      twight
      Newcomer
      twightAuthor
      Newcomer
      April 3, 2023

      This happened again today after attending a meeting. I saw my status change to In a calendar event, then later I noticed I was set to Out of Office again.

      Something is clearly wrong. Should I reinstall?

        A
        Newcomer
        andyansryan
        Newcomer
        March 9, 2024

        This is happening to me also. Did you figure out a fix?

        twight
        Newcomer
        twightAuthor
        Newcomer
        September 9, 2024

        Yes. I had an integration configured with Office 365, setting my availability based on events in my calendar. Now that I understand it, I'm fine with it. You can also delete the integration using the Settings Web page. Go to Settings in the Zoom client, then click the link "View more settings" at the bottom of the window. 

        Click the Profile tab on the left nav and scroll to the bottom to find Others -> Calendar and Contacts Integration. There, you can edit or delete the integration(s).

          J
          Newcomer
          justcause1
          Newcomer
          September 17, 2024

          thank you for your question and resolution; had the same issue with Macbook Pro 2024; and also deleted the calendar integration and it fixed my issue. Thanks!

          S
          Newcomer
          Skundra
          Newcomer
          June 26, 2024

          I'm also having this issue. Did you ever figure it out. So annoying!

          R
          Newcomer
          RDillon
          Newcomer
          July 1, 2024

          I had a user with a similar issue, I managed to fix it by removing the calendar connection with Office 365. You chould be able to remove the account via the calendar tab by clicking on the email address name and calendar  settings. 

            A
            Newcomer
            AXG
            Newcomer
            July 1, 2024

            After seeing RDillon's post. I checked my All Day events and made sure they didn't have a Busy status. So far it's working.

            J
            Newcomer
            JasonCu
            Newcomer
            August 9, 2024

            I have the same issue.  I  followed @RDillon 's advice and removed the exchange integration and the effect was immediate.  Status changed to available.  What was also immediate, was when reinstating the integration, the status shifted back to OoO. 😒  Any other fixes?

            MGSR
            Community Manager
            MGSR
            Community Manager
            August 9, 2024

            Hello @JasonCu,

            Welcome to the Zoom Community! We're glad to have you here.

            You may need to set your work hours and days on the calendar you are using.
            For example, if your Google Calendar is synced with Zoom, you can follow these instructions.

            Let us know if you need further assistance. 

            J
            Newcomer
            JasonCu
            Newcomer
            August 9, 2024

            do you have similar instructions for Exchange 2016?  

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