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DianaRN
Newcomer
January 13, 2022
Question

Starting a new Zoom account

  • January 13, 2022
  • 1 reply
  • 1 view

I use Zoom for both personal and work purposes and am now trying to configure Zoom in my school account. I get the following message: 

"You are currently a member of the Zoom account , and you are trying to sign into the new Zoom account Strategiced (strategiced.zoom.us). If you want to switch to become a member of the account Strategiced, click the button below within 24 hours."

 

It then tells me my current account settings will merge into this new account for school via Strategiced. I'm worried about losing functionality for work and personal use as I don't want anything to change.  Does anyone have experience with this type of switch or "merging"?

    1 reply

    Dan_ZoomSE
    Employee
    Dan_ZoomSE
    Employee
    January 13, 2022

    Hello @DianaRN ,

     

    Your email can only be used for one Zoom account.  You are trying to use an email that is already associated to Zoom for you school, so it is prompting to move that email

    into the new account.  

    If you want to maintain your own Zoom Account separate from one used for school you would need to use a different email address.

     

    If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit as well.

    Thanks!

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