Replies in chat are not shown

Forum|Forum|3 years ago
December 8, 2022
2 replies
9 views

Oftentimes I cannot open the replies to messages in the regular Zoom Chat. The chat shows me "3 replies" but when I click on it, only my own text box for responding is displayed. One of my colleagues has the same problem. Does anyone know how to solve it?

Ray_Harwood

Community Super Champion | Customer

Hi, @TLH123,

Does the blue Reply link get a grey shadow around it when you hover over it?

When I click anywhere in the grey area around "2 Replies", it opens right up. I'm using Windows 10 with Zoom version 5.12.9. What type of device and operating system (and version) are you using?

T

TLH123Author

Newcomer

Hi Ray,

thanks for responding. Yes, it gets a grey shadow, but when I click, only my own textbox is shown (as in the picture below). I am using windows 10 and zoom version 5.12.3.

K

kamalit

Newcomer

Yes, the same thing happened to me,

when I clicked, only my own textbox was shown. I am using Windows 10 and Zoom version 5.16.5(latest).
Is there any Solution? How to resolve it?

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