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Megida
Newcomer
October 11, 2021
Solved

Renewing my subscription

  • October 11, 2021
  • 1 reply
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Dear Sir / Madam,

I have tried renewing my subscription unsuccessfully. I click on "Start checkout" and the "Terms and condition" page pops up and CANNOT go further.  Can neither scroll up nor down to accept the terms.
How does one proceed?
Thanking you in anticipation

 

Megida
    Best answer by colegs

    Megida,

     

    Have you tried opening the page in a different browser or on a different device?  There are some combinations that have issues with scrolling pop-up screens, so that might resolve your issue.

    1 reply

    C
    Community Champion | Employee
    colegsAnswer
    Community Champion | Employee
    October 11, 2021

    Megida,

     

    Have you tried opening the page in a different browser or on a different device?  There are some combinations that have issues with scrolling pop-up screens, so that might resolve your issue.

      Terms & ConditionsAccessibility statement
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