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Newcomer
May 1, 2022
Question

Recordings

  • May 1, 2022
  • 1 reply
  • 1 view

I did not receive my normal email telling me my recording was complete, with a link and was available for review. Was it not sent today or do I need to investigate my email provider?

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    May 2, 2022

    I’d recommend just going into your account and seeing if it’s there. I’ve never not gotten one if I have Notification by Email enabled. I’ve seen no reports of issues relating to this – I suspect a recording was not generated … but you should check your account. 

    Newcomer
    May 3, 2022

    I have been doing further testing by starting instant meetings using my desktop and laptop.  My meeting yesterday and 3 today were all recorded. I was notified after two were complete and not notified of the other two? One on each computer, same email address.