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J
Newcomer
Jenn_C
Newcomer
October 14, 2021
Question

Problems with webinar recording

  • October 14, 2021
  • 1 reply
  • 1 view

I recorded my first webinar, but unfortunately the presenters' video gallery appeared over the presentation.  

What did I do wrong? What settings need to be changed?  Is there any way to salvage the recording and remove the video cameras and keep the audio?

    1 reply

    Bort
    Employee
    Bort
    Employee
    October 14, 2021

    Unfortunately, changing the recording after the fact is not possible, but we can help you prevent it from happening next time. Was this a local recording or cloud recording? 

    J
    Newcomer
    Jenn_CAuthor
    Newcomer
    October 14, 2021

    Local recording on my computer

     

    Bort
    Employee
    Bort
    Employee
    October 14, 2021

    Ok, to adjust this for future recordings: 

    1. Sign in to the Zoom desktop client.
    2. Click your profile picture, then click Settings.
    3. Click the Recording tab. 
    4. Find and disable the Record video during screen sharing option. This will still allow the shared content and presenter's audio to be recorded, but without their video over the shared content. 

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

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