Problem with international time zones for attendees | Community
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Newcomer
April 16, 2022
Question

Problem with international time zones for attendees

  • April 16, 2022
  • 1 reply
  • 1 view

I am trying to schedule a meeting for 9:00 pm EST tonight. The participant is in Bangkok. When I sent him the invite the email said it would be 1:00 am Sunday for him. That's wrong. 9pm EST to Bangkok should be 8am the following day. So, I tried it with a friend in Denmark. The same thing happened. I scheduled a meeting for 3pm EST and the email that said the meeting would be at 7pm his time. It should have said 9pm his time.  When I tried to send him another invitation for a different time, the invitation didn't include a time or date at all. 

 

I am using Outlook for mail. 

 

I updated Zoom. I made sure my Time was correct in Windows. I resynced my time, just because. I rebooted the computer.  Does anyone have any ideas for what I might be doing wrong?

 

thanks!

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    April 16, 2022

    If you are referring to an email sent via Outlook, you should probably be working with Microsoft for support. I know Outlook will send  meeting notifications to other time zones correctly – but it depends on the local time zone being set correctly at both the source and destination computers. 

    If you are referring to an email sent from Zoom – every Zoom email I’ve seen only reports the start time based on the scheduling hosts setting in the meeting schedule. 

    Maybe someone else has more information and can chime in.