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Newcomer
VRDDHI
Newcomer
May 19, 2022
Question

Problem with headset connection

  • May 19, 2022
  • 1 reply
  • 1 view

My headset sennheiser not getting connected during zoom meeting in my desktop . earlier it was perfect.  It is working in  google meet.

      1 reply

      alexisbrown
      Community Manager
      alexisbrown
      Community Manager
      May 19, 2022

      Hi @VRDDHI ,

       

      This could be a result of a number of issues. I would recommend trying the following:

      • Updating the firmware of your headphones
      • Ensuring your Zoom client is up to date

       

      Let me know if either of those help.

      Alexis

      M
      Newcomer
      mary6
      Newcomer
      June 6, 2022

      I'm guessing you've tried this. On the toolbar, click the up arrow next to the mic and tick the new sound source, headphones, after you plug them in. M

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