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Newcomer
edella
Newcomer
April 26, 2024
Question

PDF does not load in chat

  • April 26, 2024
  • 3 replies
  • 13 views

I am the admin on my account.  I have set sharing settings so that everyone can share files.

 

I continue to get error messages that say: "Transfer of pdf files is restricted by your account admin."

 

I am the account admin.  I adjusted the settings so we can share.  I still get the error message.

 

Help!

    3 replies

    T
    Newcomer
    tgallihue
    Newcomer
    July 24, 2024

    I have the same issue - did you ever figure it out?

    E
    Newcomer
    edellaAuthor
    Newcomer
    July 25, 2024

    Yes but I don't know how.  I just went back and reset every one of my settings and it worked

    MGSR
    Community Manager
    MGSR
    Community Manager
    July 30, 2024

     

    Welcome to the Zoom Community! We're glad to have you here.

    Thank you for letting us know that the issue has been resolved for you, @edella.

    @tgallihue kindly check out this article on changing the file sharing settings.

    Let me know if you need further assistance.

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