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Newcomer
December 14, 2021
Question

Only Administrator can accept updates

  • December 14, 2021
  • 1 reply
  • 3 views

I got a notification there were updates available for my Zoom.  I am the Owner.  When I tried to update, I got a notification that I had to be the Administrator in order to receive the Zoom updates. Can I not update my Zoom when I am the owner?

    1 reply

    Mara_Charnell
    Explorer
    Explorer
    December 14, 2021

    Are you using MacOS by any chance? I've encountered issues like you mention on MacOS systems, related to users' system permissions. (MacOS has an 'administrator' type user, too.)

     

    If you're not on a Mac, please excuse my butting in to this thread. 🐏

    Newcomer
    July 2, 2024

    yes I'm using a MAC what do I do?

    CarlaA
    Community Manager
    Community Manager
    July 10, 2024

    Hi @landnsky welcome to the Zoom Community and thank you for posting for the first time. 

     

    Please follow the steps outline in the following article to install the latest version of Zoom: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062643#h_cd2ae2a7-179a-4c6b-a7ca-ea27612d593c

     

    Let me know if that helps!