Notification Settings do not work as described | Community
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New Member
February 2, 2026
Question

Notification Settings do not work as described

  • February 2, 2026
  • 1 reply
  • 12 views

In Team Chat, I have my notifications set like this:

However, the Zoom icon still has a badge, and the channel is marked as unread, if people are replying to threads that I am not mentioned or involved in. Is there no way to change this behaviour? I only want a channel to be unread if there is either a new top level message, or there’s a message in a thread I’m involved in (replied to, tagged etc.) 

It makes it so difficult to keep track of messages that are actually relevant to me. 

1 reply

ExpertswhoJohn
Community Super Champion | Customer
Community Super Champion | Customer
February 2, 2026

hi ​@Edd ABM ,

You can change the notificaitons, but if a message is already marked as unread, it will stay so.
I understand your wish to only know what is relvent to you, but that is not the way the system currently works.

This sounds like a job for Zoom Ai to come and summerise the group chat for what is mentioning you. Not yet possible, but thats where I would go.
Would that work for you?


all the best

John