Not able to receive call on direct number | Community
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Newcomer
designagenc
Newcomer
September 20, 2021
Question

Not able to receive call on direct number

  • September 20, 2021
  • 1 reply
  • 0 views

Hi, I have just setup an account and not able to receive call on the direct number.

If dial the ext. number the gets connected.

Need help to resolve the issue.

TIA

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    September 27, 2021

    Hey @designagenc, do you have a Zoom Phone license? If not it's one of the Prerequisites for Making and receiving calls 👈 Also check out the KB article! Let me know if this helps! 

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