No chat button in meetings

Forum|Forum|1 year ago
October 16, 2024
4 replies
11 views

There is no chat option in the meetings of any other participants or co-hosts. I tried to change every setting I could find, but still: Chat messages that I send in meetings from my (pro) host-account do not show for other participants, and they simply don't have a chat button in their screen.
What setting can I try, to use the chat option again?

Chat user settings

Best answer by MGSR

Hello @Ine,

Welcome to the Zoom Community! We're glad to have you here.

You may check out this article for configuring Zoom team chat admin settings.

Let us know if you need further assistance.

MGSRAnswer

Community Manager

Hello @Ine,

Welcome to the Zoom Community! We're glad to have you here.

You may check out this article for configuring Zoom team chat admin settings.

Let us know if you need further assistance.

MGSR

Community Manager

Hi @Ine!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

MGSR

Community Manager

Hi @Ine!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!

I

IneAuthor

Newcomer

Hello Mark,
sorry that it took me so long to reply.
Today I had the time to go through all settings again.
The settings you send me as solution, were not changing anything.

Finally I went with help of a chatbot through many settings, and I found the issue!!
In the settings - meeting section - in meeting (basis)
Under the Chat options which were already enabled, was a little setting that said 'Only users can chat'. This was enabled. When I disabled it, everyone could chat again.
Very happy!!

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