new chat format is not practical for teaching. cannot find setting to change it?

After the recent update, it’s become very difficult to manage chat messages during my Zoom sessions. Earlier, I could easily see all private messages sent by participants to the host in one place. Now, I need to select each participant to view their message, which is not practical when handling large groups.

i saw a reply to another participant with the same problem with a suggested solution. but i cannot find the setting referenced in the suggested solution. and i see that a lot of other people have the same problem and cannot see this setting. is this a setting i have to get my school administrators to change? 

this is ridiculous. just change it back.  this was a mess in an online test today.  i have an hour before my next test. sending an email is not going to solve this problem fast enough. you have not even approved and posted my questions here yet.  we should go back to Blackboard Collaborate.