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Newcomer
October 5, 2021
Question

mute

  • October 5, 2021
  • 1 reply
  • 0 views

My zoom sometimes cannot unmute and it keeps stopping every time i screen shot can you pls take care of it

    1 reply

    Rupert
    Community Champion | Customer
    Community Champion | Customer
    October 5, 2021

    Hi @Elsa2021 

     

    What device or computer are you using?

     

    And is your Zoom software up-to-date?

     

    https://support.zoom.us/hc/en-us/articles/201362233-Upgrade-update-to-the-latest-version