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isa86
Newcomer
January 19, 2023
Question

issue with camera

  • January 19, 2023
  • 1 reply
  • 3 views

Good morning twice now my camera has caused issues when I am in a meeting  a band of squares or color with  is on the top or my picture freezes in colors or black and  white just started when I go  on other meeting apps it does not  do it.  Isabel

    1 reply

    A
    Newcomer
    Alfonso_Morales
    Newcomer
    January 19, 2023

    I have the same problem since last Zoom update.  I try in another computer wihtout last update and the camera works properly, but again, after Zoom update the camera started tu fail.   I have seen other users with the same problem in some meetings. 

    Please Zoom teem, we need another update tu fix it.      The camera i'm using is Logitech.

    I
    Newcomer
    isa86Author
    Newcomer
    January 26, 2023

    Thank you for responding to my issue. I do not have another computer  to do  Zoom on. 

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