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Newcomer
June 12, 2025
Question

issue in new chat update

  • June 12, 2025
  • 12 replies
  • 26 views

After the recent update, it’s become very difficult to manage chat messages during my Zoom sessions. Earlier, I could easily see all private messages sent by participants to the host in one place. Now, I need to select each participant to view their message, which is not practical when handling large groups.

 

As a teacher managing big online classes, this change has made it much harder to interact with students. I kindly request Zoom to bring back the previous chat behavior or provide an option for the host to view all private messages together.

12 replies

Newcomer
July 23, 2025

I second this -- teching large meetings, it is difficult to even see a direct message now, or return to an old one. I'm having to do a lot more work now, and it is a distraction. Keeping up with the direct messages in a meeting of 100+ people is now quite challenging. 

Newcomer
November 11, 2025

We have a group game on Zoom weekly, and the new format makes it very difficult to see everyone's responses. We keep asking WHY Zoom made this awful change and how to return to the old format. At least give us an option to use the old format!!