help to change e-mail adress for log in when e-mail is terminated | Community
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Newcomer
September 20, 2022
Question

help to change e-mail adress for log in when e-mail is terminated

  • September 20, 2022
  • 1 reply
  • 2 views

Hi! 

 

I need help on how I can change my log in e-mail when this has been terminated. I can not confirm my changes to my new e-mail in my profile settings when I need to confirm the change of e-mail with my old e-mail that no longer exists.. Can someone help me? 

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    September 20, 2022

    Hi, @kristinandrea,

     

    Enter a Zoom Support Ticket here:  https://support.zoom.us/hc/en-us/requests/new

     

    Be sure to provide the email address from before, and your new email address.  Zoom support staff will be able to help you.