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Newcomer
Seth2
Newcomer
April 24, 2025
Question

Help

  • April 24, 2025
  • 2 replies
  • 2 views

I can't team chat for some reason after updating and when I go to the account settings and click on team chat, its just a white screen. What do I do!?

2 replies

J
Newcomer
JonathanS
Newcomer
April 28, 2025

This is a major problem.  I'm a long time user and no longer have a chat icon on the main screen.  If this cannot get resolved, I will have to move to a different platform.

 

MGSR
Community Manager
MGSR
Community Manager
April 28, 2025

Welcome to the Zoom Community, @Seth2  and @JonathanS! Kindly try reinstalling the app to the latest version and let us know if it helps or if you need further assistance. 

MGSR
Community Manager
MGSR
Community Manager
May 7, 2025

Hi @Seth2!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

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