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Help222
Newcomer
May 21, 2022
Question

File in chat and personal data

  • May 21, 2022
  • 1 reply
  • 0 views

Hello, I sent one file to the chat, and after that one of the participants somehow looked at my personal data, files, browser history. Can you help explain what it is and how. How and did it stop after restarting the computer? And how can you protect yourself from it?

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Ray_Harwood
    Community Super Champion | Customer
    May 22, 2022

    There’s no way to answer your question without a lot more information. The volunteers in the Zoom Community don’t have access to account information or ability to look at details or make changes to accounts. Please submit a Support Ticket to Zoom staff at:
    https://support.zoom.us/hc/en-us/requests/new 

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