even though i have paid for upgrade I'm very confused about which account | Community
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Newcomer
July 2, 2022
Question

even though i have paid for upgrade I'm very confused about which account

  • July 2, 2022
  • 1 reply
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    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    July 3, 2022

    Your question seems incomplete. 

    If you’re asking about your account not being treated like a Pro account after purchasing the Pro license,  you need to assign your newly purchased license to your user account. See this web page for assistance:
    https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License