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Newcomer
BenM
Newcomer
October 15, 2021
Question

Dual Accounts

  • October 15, 2021
  • 1 reply
  • 0 views

I am associated with two accounts, one my own and another a gov account of an organization I belong to. I don’t know who my name became associated with the gov account. I am locked out of my own account and I can’t access any help from Zoom.

      1 reply

      R
      Community Manager
      rn-zm
      Community Manager
      November 3, 2021

      Hey @BenM, have you contacted the Admin on the Zoom account to see if they can look into your account? What's the exact error you're prompted when attempting to log in or prompted that you're locked out?

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