Downloads in chat

Hi @ricirick 

If this refers to receiving files through in-meeting Chat, please keep in mind this can only be done on the desktop client - and not via the web or mobile app.

Are you using the Zoom client application on either a Windows PC or an Apple computer?

If you are, keep in mind also that in-meeting Chat file-transfer requires Zoom client application 4.6.10 or higher for Meeting, and  5.6.0 or higher for Webinar.

https://support.zoom.us/hc/en-us/articles/209605493-In-meeting-file-transfer

https://support.zoom.us/hc/en-us/articles/201362233-Upgrade-update-to-the-latest-version