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Newcomer
June 23, 2025
Question

Deactivated user indicator

  • June 23, 2025
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When we disable a user account in Active Directory, Zoom will display an obvious "DEACTIVATED" symbol next to the user's name in Zoom Workplace.  This has been problematic when we've disabled access due to a termination.  Other users are sometimes seeing this status as the first indicator that someone is no longer with the company before they it is appropriate for them to be aware.  I'd like to find a way to opt out of Zoom showing this user status if possible.  Changing the appearance of their name, such as italicizing seems like it would be a better user experience for perception VS the current platform method to indicate an account is disabled.  

 

We've also ran into this issue when someone is on a temporary leave of absence and their account is disabled as a precaution while they are away.  This sometimes gets interpreted as the user is no longer with the company in these situations as well.