Company contacts do not show up in the windows app / android app | Community
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phoenixmanu
Newcomer
March 18, 2025
Question

Company contacts do not show up in the windows app / android app

  • March 18, 2025
  • 1 reply
  • 2 views

I have created a free account (with CC verified) and added 59 users. I have also activated all 59 accounts. I'm unable to see them under company contacts list. (company contacts did show up a couple of times last week, but 99% of the time, the entire internal contacts section is missing)

 

I have tried on different computers, mobile phones, etc and it's the same. 

 

When I try to invite one of these 59 people (invite a zoom user to connect button) - it says xxxx is already your contact

    1 reply

    K
    Newcomer
    K_____H1
    Newcomer
    February 13, 2026

    I am having the same issue, did you discover any resolution for this issue? We have a pro licenses but the same issue is occuring, when I add someone with their email as a contact who is internal to my company and they have an active zoom account, it says they are already my contact and I can start chatting with them. However I can’t find them again to add them to a Team Chat channel because they do not appear in any contact lists after they are found in this way.

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