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Newcomer
GimmeTech
Newcomer
December 11, 2021
Question

Can't make record button appear/Macbook Pro

  • December 11, 2021
  • 1 reply
  • 0 views

I have a Macbook Pro and a Zoom Pro (paid) account. I can't get the Record button to appear when I host a meeting. I've logged on to the Zoom.US website and enabled the appropriate  options under Settings/Record, but when I go back to the Zoom app and run a test meeting the Record button still doesn't appear. What's going on? 

    1 reply

    I
    Community Champion | Employee
    Iris
    Community Champion | Employee
    December 11, 2021

    Hello Gimme,

    After you enabled the recording in web portal. Have you tried to sign out your zoom app and re-sign to see if the recording button is there? Hope your issue can be resolved.

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