Android app, frequently signed out, recent only | Community
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Newcomer
May 1, 2023
Question

Android app, frequently signed out, recent only

  • May 1, 2023
  • 2 replies
  • 1 view

I use the android app 5.14.6.13477, on a samsung galaxy s8.

 

However - I hear if the same behavior from a coworker. He is also using the android app, but I'm not sure if his version or device.

 

For us both, only recently, we've started to get frequently signed out of the app.

 

It used to stay signed in pretty much always. Now it seems to make you sign back in once or twice a day.

 

Any ideas? Has anyone else had this?

 

Thanks!

Paul

 

 

    2 replies

    Community Champion | Customer
    May 2, 2023

    Hello,

     

    I would suggest you ask your Zoom admin about the security settings for your account.

     

    Zoom allows admins to log users out after a set period.

     

     

     

    Regards

     

    If my reply helped, don't forget to click the accept as solution button!

    elferspAuthor
    Newcomer
    May 2, 2023

    Thank you, Frank_TB!

     

    Our section looks like this - 

     

    That looks to me like it is not the culprit?  If I am reading those correctly?

     

    Thanks!
    Paul